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ROAD CLOSURES: In advance of the 2021 Inauguration DC has implemented road closures across the city. Click here to see what areas are affected.

Existing Users

Welcome to Our Online Customer Care Center!

If you are an existing Colonial customer, you are just steps away from accessing our online Customer Care Center. First, we need to verify your account. Please enter your account number and the e-mail address that should be associated with your account.